MAN2CAR Terms and Conditions

Please read carefully the terms and conditions (“Terms and Conditions”) below before proceeding to make any booking for any of the Goods and Services from MAN2CAR. By proceeding to make any booking for any of the Goods and Services from this Website, whereas it is by phone, PC, through our mobile applications or by any other available channel, you agree to be bound by these Terms and Conditions.

Section 1: We are MAN2Car, a brand of MAN2CAR ENTERPRISE Company, unless otherwise stated.

Section 2: Definitions

2.1 “Agreement” references these Terms and Conditions (T&Cs), the Privacy Policy, any payment instructions provided to you and any other form we might provide to you;

2.2. By “Privacy Policy” we mean the policy accessible on our Website which details how we collect and store your personal data;

2.3. “you”, ”your” and “yours” are references to you, the person accessing this Website, and placing the orders or bookings for the Goods or Service we display on it;

2.4. “we”, “us”, “our”, “ours” and “MAN2CAR” are references to the Company;

2.5. “Good” or “Goods” are references to any goods which we may offer for sale from our Website from at a given time;

2.6. “Service” or “Services” are references to any service which we may supply and which you may request via our Website;

2.7. “Partner Workshop” is a third party, which has agreed to cooperate with Us to perform the Services that you have requested;

2.8. “Car Delivery Service” references the delivery service of your car to any of the Partner Workshop;

2.9. “Website” is a reference to our website, our mobile applications or any other platform we choose to offer our Goods or Services.

Section 2: Definitions

3.1. Any contract for the supply of Car Delivery Service from this website is between you and the Partner Workshop(s). You agree to provide us with all the information, relating to yourself and the details of your booking(s), when proceeding to make any booking. You should assure that such information is always accurate and updated.

3.2. We will not entertain any same-day booking(s). Any booking from our Website should be done at least one (1) day before the date that you wished us to deliver your car(s) to the Partner workshop.

3.3. In the case where you chose to pay with a debit card or credit card, you warrant that you are the legal owner and holder of the card as well as the funds backing it. You should also warrant that you have the sufficient funds to make the transactions.

3.4. Any Goods and Services or Car Delivery Service which you might purchase from this Website are intended for your use only. Resale of any such Goods and Services or Car Delivery Services or acting as an agent for a third party is forbidden under this agreement.

3.5. Please note that some of our Goods may not be suitable for a certain age range. Please carefully read the product description to ensure that you are in the suitable age range.

3.6. When making a booking from this Website, you may be required to provide an email address and password. It is your responsibility to keep the combination of these details secure and do not provide this information to a third party.

3.7. Any booking that you place in this Website is subjected to availability, delivery capacity and acceptance both by Us and the Partner workshop(s). Once you have placed a booking online, we will send you an email to confirm that we have received it. This email confirmation will be produced automatically and will just give you confirmation of your booking details so that you can check that all your details are correct. The fact that you have received a confirmation email does not mean that either we or the Partner workshop will be able to fill your booking. Once we have sent the confirmation email we will check the availability and delivery capacity.

3.8. If the Partner workshop that you choose to make your booking from accepts the contract, we will contact you for any further confirmations on the deliveries.

3.9. If the Partner workshop or Car Delivery Service are not available or if there is no delivery capacity, we will also let you know by e-mail, text message (SMS or Whatsapp) or phone call.

Section 4: Prices and Payment

4.1. Any contract for the supply of Car Delivery Service from this Website is between you and the Partner workshop(s). You agree to take particular care when providing us with your details and warrant that these details are accurate and complete at the time of booking. You also warrant that the debit or credit card details that you provide are for your own debit and credit card and that you have sufficient funds to make the payment.

4.2. All prices listed on the Website for Car Delivery Service are correct or within the price range that has been provided by the Partner Workshop at the time of publication; however, we reserve the rights to alter these in the future. Prices are inclusive of any relevant sales tax and delivery charges. We also reserve the right to alter the Goods or Services available on our Website and to stop listing workshops, goods or services.

4.3. Upon proceeding to make any booking, you are required to pay a deposit of 50% of the total price through bank transfer or CDM method. This deposit will be non-refundable.

4.4. All prices listed on the Website for Car Delivery Service are correct or within the price range that has been provided by the Partner workshop at the time of listing. We give great care to keep them up to date. In case the price listed is not current and the Partner workshop informs us immediately after placing the booking, we will contact you to inform you about the price difference and you can choose to opt-out of the booking.

4.5. All prices for delivery by MAN2CAR or a third-party provider assigned by MAN2CAR listed on the Website are correct using the formula that we have determined. However, we reserve the right to alter this formula in the future.

4.6. The total price for Goods, Service or Car Delivery Service, including delivery charge and other charges, will be displayed on the Website after we have confirmed with the Partner workshop. A deposit of 50% of the total price is needed in order to further confirm that you are committed to the booking and the remaining 50% balance will be needed in order to complete the booking at the end.

4.7. Any proof of payment will be needed to proceed with the confirmation of booking and Car Delivery Service.

Section 5: Delivery

5.1. Delivery periods which will be informed by us should be considered as approximate only and thus they might vary.

5.2. If Car Delivery Service is done by the Partner workshop, MAN2CAR cannot be held responsible for any untimely delivery. This will be the Partner workshop sole responsibility.

5.3. In the case delivery is done by MAN2CAR or a third party assigned by MAN2CAR, we will make our best effort to deliver in a timely manner. Still, we take no responsibility for late delivery.

5.4. In any of the two cases above, you will be contacted from time to time for any changes or updates regarding your booking.

5.5. In case of a late delivery, the delivery charge will neither be void nor refunded by MAN2CAR.

5.6. All risks in the Goods, Service or Car Delivery Service shall pass to you upon delivery.

5.7. It is your sole responsibility to ensure that your car(s) are safe to drive and if we will have the right to inspect your car(s) before any deliveries. We have the right to void your booking should we find any indications that your car(s) will hinder the quality of the delivery or compromise the safety of our drivers.

5.8. It is your sole responsibility to take care of any personal belongings or valuable items which are in your car(s). Any missing such items or belongings will not be held responsible to MAN2CAR or Partner workshop.

5.9. You must ensure that at the time of delivery of Car Delivery Service adequate arrangements, including access where necessary, are in place for the safe Car Delivery Service. We cannot be held liable for any damage, cost or expense incurred to your car(s) or premises where this arises as a result of failure to provide adequate access or arrangements for delivery.

5.10. Partner workshops, who will perform the Service booked, aim

5.10.1. To perform the Service that you have requested on our Website
5.10.2. To deliver the Service within the time confirmed by the workshop
5.10.3. To inform either us or you if there are any changes to be made for your Service.

Section 6: Reschedule or Cancellation

6.1. You must notify us immediately if you decide to reschedule or cancel your booking, preferably by text or call, and quote your booking number. In the case where the Partner workshop accepts your rescheduled time, we will accommodate your desired date and time. In the case where the Partner accepts your cancellation, the booking(s) will be void and any deposit made will not be refunded.

6.2. We may cancel your booking if the Partner workshop(s) inform us that they cannot deliver the Service that you have requested after the Partner workshop(s) have notified earlier that they can deliver the requested Service. We will notify you if this is the case and return any payment that you have made.

Section 7: Information

7.1. Where we have requested information from you to provide Car Delivery Service, Goods or Services you agree to provide us with accurate and complete information.

7.2. You authorize us to use, store or otherwise process your personal information in order to provide the Car Delivery Service, Goods and Services to you and for marketing purposes.

7.3. You are entitled to request a copy of the personal information we hold on you. Please contact us if you wish to request this information.

Section 8: Linked Sites

8.1. There may be a number of links on our Website to third-party websites which may be of interest to you. We do not represent the quality of the Goods or Services provided by such third parties nor do we have any control over the content or availability of such sites. We cannot accept any responsibilities for the content of third-party websites or the Goods or Services that they may provide to you.

Section 9: Complaints and Abuse

9.1. We take complaints very seriously and place customers at the core of our processes. We aim to respond to your complaints within 5 business days. Please submit any complaints to the following email address:

9.2. Any abuse in the form of language, verbal or physical towards our drivers or staff will be thoroughly investigated and we have the right to refuse to conduct any business with you with the intention to protect the safety of our drivers and staff.

Section 10: Limitation of Liability

10.1. Great care has been taken to ensure that the information available on this website is correct and error free. If it came to occur, we apologize for any errors or omissions that we might publish in our Website. We cannot warrant that use of the Website will be error free and fit for purpose. We will do our best to correct such errors in a timely and effective manner. Also, neither can we warrant that the site or the server that makes it available are free of viruses or bugs or represent the full functionality, accuracy, reliability of the Website and we do not make any warranty whatsoever, whether express or implied, relating to the fitness for purpose, or accuracy.

10.2. By accepting these terms of use, you agree to relieve us from any liability whatsoever arising from your use of information from any third-party website.

10.3. We disclaim any and all liability to you for the supply of Car Delivery Service, Goods and Services to the fullest extent permissible to the applicable law. This does not affect your statutory rights as a consumer. If we are found liable for any loss or damage to you such liability is limited to the amount you have paid for the relevant Goods or Services. We cannot accept any liability for any loss, damage or expense, including any direct or indirect loss such as loss of profits to you, howsoever arising. This limitation of liability does not apply to personal injury or death arising as a direct result of our negligence.

10.4. We do not accept any liability for any delays, failures, errors or omissions or loss of transmitted information, viruses or other contamination or destructive properties transmitted to you or your computer system via our Website.

10.5. We shall not be held liable for any failure or delay in performing Car Delivery Service where such failure arises as a result of any act or omission, which is outside our reasonable control such as all overwhelming and unpreventable events caused directly and exclusively by forces of nature that can be neither anticipated, nor controlled, nor prevented by the exercise of prudence, diligence, and care, including but not limited to: war, riot, civil commotion; compliance with any law or governmental order, rule, regulation or directions and acts of third parties.

10.6. The Services offered by us are provided for private domestic and consumer use only. Accordingly, we do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the Website or for any products or Services purchased from us.

10.7. Offers are subjected to MAN2CAR discretion and may be withdrawn any time and without notice.

Section 11: General

11.1. All prices are in Brunei Dollars.

11.2. We may subcontract any part or parts of the Services or Goods that we provide to you from time to time and we may assign part or parts of our rights under these T&Cs without your consent or any requirement to notify you.

11.3. We may alter or vary the Terms and Conditions at any time without notice to you.

11.4. Payment must be made upon confirmation of booking the Car Delivery Service, Goods or Services from us by bank transfer or the use of a CDM machine. Failure to pay on time will result in the cancellation of your booking.

11.5. Do not use or launch any automated system or program in connection with our website or its online booking functionality.

11.6. Do not collect or harvest any personally identifiable information from the website, use communication systems provided by the website for any commercial solicitation purposes, solicit for any reason whatsoever any users of the website with respect to their submissions to the website, or publish or distribute any vouchers or codes in connection with the website, or scrape or hack the website.

11.7. The T&Cs together with the Privacy Policy, any booking form and payment instructions constitute the entire agreement between you and us. No other terms whether expressed or implied shall form part of this Agreement. In the event of any conflict between these T&Cs and any other term or provision on the Website, these T&Cs shall prevail.

11.8. If any term or condition of our Agreement shall be deemed invalid, illegal or unenforceable, the parties hereby agree that such term or condition shall be deemed to be deleted and the remainder of the Agreement shall continue in force without such term or condition.